Faculty/Staff Help Desk
The ITS Faculty/Staff Help Desk is the main channel for faculty and staff members to communicate campus issues relating to technology.

The Faculty/Staff Helpdesk now offers evening support from 5:00 p.m. to 10:00 p.m. Monday through Thursday and from 5:00 p.m. to 8:00 p.m. on Fridays during the academic year. For assistance after 5:00 p.m., call ext. 5950 on campus or 508-215-5950 off campus. For evening support please call ext. 5906.

To contact the Faculty/Staff Helpdesk: 

Phone (on campus): ext. 4357
Phone (off campus): (508) 620-1220 ext. 4357
E-mail: helpdesk@frc.mass.edu
Location: Lower Level of the Arthur M. Doyle Technology Center (next to the Library)
Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday