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Assistant
Duties:
Assist in providing support at the Laptop Helpdesk, Student Helpdesk
and Faculty/Staff Helpdesk
- Student
helpdesk assistants provide support to the following technology
areas: General PC lab, Academic labs, Residence Hall labs, CASA
labs, public terminals in the Library, Technology Enhanced rooms
and Residence Hall labs.
- Student
assistants working at the faculty/staff helpdesk may upgrade,
repair and/or rebuild campus pc computers and various pieces of
software.
- Laptop
helpdesk assistants support and/or troubleshoot college owned
laptops and student owned laptops.
- All
students will help to disseminate information regarding use and
misuse
of equipment and software

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